Fare Types and Rules - All Types

Important notes:

• A surplus which may be resulted from any changes to the ticket will be forfeited.

• Insurance not applied for all Thai Vietjet (VZ) & Vietjet Air (VJ) Fare & Flights

Cancellation due to Vietjet's operation (VJ flights)

Request refund as creditshell entitled to passenger’s name and the credit shell is valid up to 365 days from the departure flight on your booking and can be used to buy ticket or add-on services for the original passenger on the ticket

Passengers who has Vietjet's flight that has been rescheduled more 4 hours than the scheduled departure time of the flight and must notify at least 3 hours before the first segment on the ticket.

Conditions of changes to reservations	SkyBoss	DELUXE	ECO
Changes in name	Permitted Must cancel and re-book a new Ticket, Name change Fee and Fare difference (if any). Only applicable to unused tickets. Name change must be applied for the entire itinerary in the booking. Applies only to Tickets purchased originally as Skyboss, not to SkyBoss Tickets upgraded from other Tickets.	Not permitted	Not permitted
Changes in Flight	Free of charge Charge difference in fare, if any	Free of charge charge difference in fare, if any	Charge fee of change and difference in fare, if any
Changes in Departure date	Free of charge Charge difference in fare, if any	Free of charge charge difference in fare, if any	Charge fee of change and difference in fare, if any
Changes in Route/Journey	Free of charge Charge difference in fare, if any	Free of change charge difference in fare, if any	Charge fee of change and difference in fare, if any
Upgrade	Not Permitted	Permitted. Charge difference in fare	Permitted. Charge fee of change and difference in fare
Change condition	All change must be made and completed at least 06 hours before departure time of flight subject to change	All change must be made and completed at least 06 hours before departure time of flight subject to change	All change must be made and completed at least 06 hours before departure time of flight subject to change
Reserved validity	Not Available	Not Available	Not Available
Refund/Cancellation/No Show	Not Available for refund	Not Available for refund	Not Available for refund
Hand baggage	10 Kg	07 Kg	07 Kg
Checked baggage	30 Kg and 01 Golf club set under 15kgs	20kgs	Not included.

SkyBoss

Conditions of changes to reservations

Changes in name:

Applicable to the whole journey
Charge applied

Changes in Flight:

Free of charge
Charge difference in fare, if any

Changes in Departure date:

Free of charge
Charge difference in fare, if any

Changes in Route/Journey:

Free of charge
Charge difference in fare, if any

Upgrade:

Changes condition:

6 hours before departure

Reserved validity:

Not Available

Refund/Cancellation:

Not Available

Hand baggage:

10 Kg

Hand baggage:

30 Kg

Eco Class

Conditions of changes to reservations

Changes in name:

Applicable to the whole journey
Charge applied

Changes in Flight:

Charge fee of change and difference in fare, if any

Changes in Departure date:

Charge fee of change and difference in fare, if any

Changes in Route/Journey:

Charge fee of change and difference in fare, if any

Upgrade:

Charge fee of change and difference in fare

Changes condition:

3 hours before departure

Reserved validity:

Not Available

Refund/Cancellation:

Not Available

Hand baggage:

7 Kg

Hand baggage:

Purchase

Promo

Conditions of changes to reservations

Changes in name:

Not permitted

Changes in Flight:

Charge fee of change and difference in fare, if any

Changes in Departure date:

Charge fee of change and difference in fare, if any

Changes in Route/Journey:

Charge fee of change and difference in fare, if any

Upgrade:

Charge fee of change and difference in fare

Changes condition:

3 hours before departure

Reserved validity:

Not Available

Refund/Cancellation:

Not Available

Hand baggage:

7 Kg

Hand baggage:

Important Notes:

Cancellation due to Vietjet's operation (VJ flights)

Passengers who has Vietjet's flight that has been rescheduled more 4 hours than the scheduled departure time of the flight and must notify at least 3 hours before the first segment on the ticket.

Purchase

Fare Types and Rules - All Types

General

Flight Information